Easy AI Who we are
Easy AI NZ ("we", "us", "our") is an AI advisory and delivery firm that works with New Zealand organisations. This policy explains what personal information we collect, why we collect it, and what we do with it.
If you have any question about your privacy or this policy, email us at hello@easyai.nz.
What we collect
We only collect what we need to respond to you and deliver our service. That includes:
- Contact details you give us: your name, email address, and the content of any message you send through our enquiry form.
- Assessment requests: your name, email address, phone number, business name, role, and what you want to fix, when you request an assessment on our booking page. We use your phone number to contact you about your assessment.
- Booking details: your name, email address, phone number, and the booking time when you book an assessment. The assessment is free, so we collect no payment details for it. If you later buy another service, payment is processed by Stripe and we do not see or store your full card details.
- Questionnaire responses: the information you provide about your business in the pre-call questionnaire.
- Assessment information: details about your operation that you share with us during the call or in follow-up, which we use to prepare your report.
How we use it
We use your information to reply to enquiries, schedule and run your assessment, prepare and deliver your report, take payment for any paid service, and provide any follow-up you have asked for.
We send you marketing emails only if you tick the box asking for them, and you can unsubscribe at any time.
We do not sell your personal information. We do not use it for advertising to third parties.
Who we share it with
We use a small number of trusted service providers to run the business. Information is shared with them only so they can perform their function:
- Web3Forms, which delivers messages sent through our enquiry form.
- Cal.com, which manages assessment bookings.
- Stripe, which processes payments for paid services.
- Cloudflare, which hosts this website, our assessment request form and the pre-call questionnaire, and sends our automated emails. Your request details and questionnaire answers are stored by us on Cloudflare infrastructure, not with a third-party form provider.
- Our email provider, which we use to correspond with you and deliver your report.
Each of these providers handles data under its own terms and security practices. We share only what is necessary.
Storage and security
We take reasonable steps to keep your information secure and to protect it from loss, misuse, or unauthorised access. We keep personal information only for as long as we need it for the purpose it was collected, or as required by law.
Your rights
Under the Privacy Act 2020 you have the right to ask what personal information we hold about you, to ask us to correct it, and to ask us to delete it where we are not required to keep it. To make a request, email hello@easyai.nz and we will respond within a reasonable time.
Cookies and analytics
This website uses only the cookies and scripts needed to load pages and fonts, show our booking calendar, and send enquiries from the contact form. If we add analytics in future, we will update this policy to describe what is collected.
Complaints
If you are not satisfied with how we have handled your information, you can contact us first at hello@easyai.nz. You also have the right to complain to the Office of the Privacy Commissioner at privacy.org.nz.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.